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Privacy Policy

Last updated: 2026-02-04

                In brief: We respect your privacy and process personal data in accordance with GDPR and applicable laws.
            

1. Data Controller

ERA Solutions
Email: era@juzh.eu

2. What data do we collect?

2.1. Data you provide

Email address (for registration and communication)
Company name
Selected service plan

2.2. Automatically collected data

IP address (for security and fraud prevention)
Browser language settings
Cookie data (see section 6)

3. Purpose and legal basis for processing

Contract performance (GDPR Art. 6(1)(b)) - to provide services
Legitimate interests (GDPR Art. 6(1)(f)) - for security and fraud prevention
Consent (GDPR Art. 6(1)(a)) - for marketing communications

4. Data retention

Account data - while account is active + 3 years after deletion
Invoice data - 10 years (legal requirement)
IP addresses - 12 months

5. Your rights (GDPR)

Right to access your data
Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent

To exercise these rights, contact: era@juzh.eu

6. Cookies

6.1. Essential cookies

These cookies are necessary for the website to function:

PHPSESSID - session identifier (deleted when browser closes)
lang - language preference (1 year)

6.2. Analytics cookies

We currently do not use analytics cookies.

7. Data sharing

We may share data with:

Server hosting providers (within EU)
Payment processors
Government authorities (upon lawful request)

8. Data security

SSL/TLS encryption
Secure servers within EU
Regular security audits

9. Complaints

If you believe your data protection rights have been violated, you may file a complaint with your local Data Protection Authority.